COVID-19 Information

Modified: July 6, 2020 12:10pm

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If you or someone you know utilizes services/programs from Erie County Senior Services, please read the following press release as some of these have been modified or suspended: 

PDF Version  Word Document

Also, please make note that all HEAP outreach events have been cancelled.

3/20/20 Update: All Adult Day Services have been suspended until further notice

FeedMore WNY Mobile Distribution: April Schedule

Have questions about Coronavirus? Call our information hotline at (716)858-2929. Staff from the Erie County Department of Health are answering calls Monday-Friday. You can also always visit for accurate, up-to-date information about the virus.

More resources for COVID-19 Information:

     COVID-19 Guidance for Older Adults

What New Yorkers Need to Know - Center for Elder Law and Justice - You can reach an attorney directly for brief legal advice through their Free Helpline, now open to individuals of all ages. Starting on Monday, April 6th, call 1-844-481-0973 or e-mail at any time. Your messages will be returned by an attorney within 1 business day. You can also reach the regular intake line at (716) 853-3087 Monday-Friday from 9am-5pm. 

Senior Services can help you combat social isolation and boredom To read FAQs about Social Security and stimulus checks

Take everyday precautions

  • Avoid close contact with people who are sick
  • Take everyday preventive actions
  • Clean your hands often
  • Wash your hands often with soap and water for at least 20 seconds, especially after blowing your nose, coughing, or sneezing, or having been in a public place.
  • If soap and water are not available, use a hand sanitizer that contains at least 60% alcohol.
  • To the extent possible, avoid touching high-touch surfaces in public places – elevator buttons, door handles, handrails, handshaking with people, etc. Use a tissue or your sleeve to cover your hand or finger if you must touch something.
  • Wash your hands after touching surfaces in public places.
  • Avoid touching your face, nose, eyes, etc.
  • Clean and disinfect your home to remove germs: practice routine cleaning of frequently touched surfaces (for example: tables, doorknobs, light switches, handles, desks, toilets, faucets, sinks & cell phones)
  • Avoid crowds, especially in poorly ventilated spaces.
  • Avoid unnecessary travel



Phone: (716) 858-8526

Erie County Department of Senior Services
95 Franklin Street, 13th Floor
Buffalo, New York 14202

Office Hours: Monday-Friday 8:30am - 5:00pm
Phone Hours: Monday-Friday 8:30am - 4:30pm