*Complaints regarding roads, drainage or highway issues should be reported to the Highway Department at (716) 542-5412 or to the Highway Superintendent at (716) 574-0478.
*Complaints regarding garbage or recycling issues should be reported to (716) 542-4573, option 4 at the Building & Assessor's office.
*Complaints regarding the Recreation program should be reported to Recreation Director Dan Roland at (716) 392-7657.
*Complaints regarding Town Park issues should be reported to the Town Clerk’s office at (716) 542-4573, option 2 or the highway department at (716) 542-5412.
*Complaints regarding noise issues or building issues should be reported to Code Enforcement Officer David Miller at (716) 542-4573 option 4 or emailed to: dmiller@townofnewstead.com . A written notarized complaint form will need to be completed to start the investigation. (Complaint Form)
*Complaints regarding Senior Center issues should be reported to Director Sarah Young at (716) 542-6645.